# HoldZero AI | Stop Waiting on Hold HoldZero AI makes authorized customer-service calls for refunds, cancellations, billing questions, appointment follow-ups, vendor updates, and paperwork status checks. Canonical: https://holdzeroai.com/ Markdown: https://holdzeroai.com/index.md ## Page sections - The calls you keep putting off? Hand them to HoldZero. - Built for the calls people actually avoid. - Ask why you were charged after cancellation. - Check the status of a refund or credit. - Cancel the thing that will not cancel online. - Move an appointment without waiting on hold. - Find out what document is missing. - Ask a vendor for the next update. - A call summary you can actually use. - Opening disclosure - Four steps. No surprise calls. - Describe the call - Authorize it - HoldZero calls - You get the record - Start with the call you are dreading right now. - Questions people ask before handing off a call. - Authorized call handling. Not impersonation. - Allowed - Not allowed - Check if your call can be handed off.